L'Autographe Auctions
Working hours
Mon – Fri: 10am to 5pm
Only by appointments
13 Hanover Square
London, W1S 1HN
United Kingdom
+44 20 3535 0363
Get In Touch With Us
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Frequently Asked Questions
L’Autographe Ltd holds their auctions primarily in London Mayfair. However, they may also host special events or auctions in other locations, such as Geneva, Switzerland. It is recommended to check the specific auction details or contact L’Autographe directly for the latest information on the auction locations.
Buyer’s Premium is a standard charge applied by auction houses on top of the hammer price. At L’Autographe Ltd, the Buyer’s Premium is set at 25% plus VAT.
When making a purchase at our auction, the Buyer’s Premium is the primary fee you will encounter. However, there may be additional small charges depending on your chosen payment method and bidding process. You can find specific details about these charges in the Terms and Conditions provided for each auction.
If you prefer to have your purchased lots mailed to you, please note that there will be an additional charge for postage and packing. The exact cost will be calculated based on your specific request.
If you are unable to attend the auction in person, there are alternative methods available for placing bids. Here are a few options:
1. Telephone Bidding: You can participate in the auction by placing bids over the phone. To do this, you will need to make a reservation in advance and provide the lots you are interested in and your contact information. During the auction, an auction representative will call you and assist you in placing your bids.
2. Online Bidding: You can participate in the auction remotely through online bidding platforms. Visit our website or designated partner portals to register and place your bids electronically. This allows you to bid in real-time alongside other participants.
3. Absentee Bidding: You can submit written absentee bids by filling out a form or sending an email or letter with your bids. These bids will be executed on your behalf by the auctioneer during the auction. Ensure that your bids are received by the specified deadline.
By utilizing these methods, you can still actively participate in the auction and place bids, even if you are unable to attend in person. Please refer to the specific auction details and guidelines for further information on how to utilize these bidding options effectively.
There are various payment options available for purchasing lots at our auction. Here are the accepted payment methods:
1. Bank Transfer: You can make payment for your purchased lots through a bank transfer. Details of our bank account, including the account number and relevant information, will be provided to you upon request. Please ensure that the payment is made in the specified currency and include any necessary reference information.
2. Credit Card: We accept payment through major credit cards. You can securely provide your credit card details to complete the transaction. Please note that there may be certain limitations or additional fees associated with credit card payments, so it’s advisable to check with our auction organizers for specific details.
3. PayPal: Payment via PayPal is also an option. If you have a PayPal account, you can initiate the payment through the provided PayPal account details. Be aware that there may be additional charges or fees associated with PayPal transactions, so it’s important to review the terms and conditions.
4. Crypto Payments: Clients have the option to make payments using cryptocurrency through our partnered service, Request. Similar to how we facilitate payments via PayPal, we aim to enhance the convenience and efficiency of transactions for our clients.
Please note that additional charges, such as buyer’s premium or any applicable taxes, may be included in your final invoice. It’s crucial to carefully review the invoice and ensure that the total amount due is paid in full within the specified timeframe.
For further details or clarification on payment methods, feel free to contact our auction organizers directly.
You can find out the results of a commission bid you have placed through the following methods:
1. Online: You can check the results by accessing the admin panel on our website. Simply log in to your account and navigate to the relevant section where the auction results are posted. This will provide you with the information regarding the outcome of your commission bid.
2. Email: If you prefer, you can contact us via email and inquire about the results of your commission bid. Send your inquiry to [email address], and our team will provide you with the necessary details and any updates regarding your bid.
3. Telephone: For immediate assistance and personalized support, you can reach out to us by phone. Dial [phone number] and our dedicated staff will be available to answer your questions and provide you with the results of your commission bid.
Please note that we strive to promptly communicate the auction results and ensure transparency throughout the process. Feel free to choose the method that is most convenient for you to check the results of your commission bid.
We appreciate the significance of authentic autographs. Our auctions prioritise meticulous authentication by experts, guaranteeing accurate catalogue descriptions for your confidence in purchases.
We are acutely aware of prevalent forgery and duplication in the autograph industry. We thoroughly examine all items, rejecting any with authenticity concerns.
While many rely on certificates of authenticity (COAs), we deem them unreliable, often accompanying forged signatures. Instead, our detailed receipts and catalogue entries serve as a comprehensive purchase record.
We ensure transparency and confidence in our autograph authenticity. For any concerns or inquiries, our team stands ready to assist.